Airtime for Customer Support & Success

Making how-to content has never been easier

Help customers get it, fast. Record quick how-tos with Airtime, then generate a Help Center-ready walkthrough in one click—perfect for busy support teams.

See it in action

Watch as our own support agent David creates a customer walkthrough from a recording.

Simple recordings your customers will love

Airtime makes recording a breeze for you, and watching it a delight for your customers.
Give them unparalleled power over how they watch.

Variable speed playback

Let your users watch your walkthroughs at whatever speed they want.

A mouse cursor points to the "1.2x" playback speed button on a media player interface showing "Onboarding Guide" and "8:36".

Adjust presenter size and position

Move and resize the presenter even after the video is published.

Zoom for more detail

Double click any region of the shared screen to zoom in to what's being shared.

A man smiling in an overlay on a diagram with a "SCORE REQUEST" box.

Optimized for every screen size

Whether viewing on mobile or desktop, Airtime recordings feel like they were tailored for your customer's device.

Financial app interface displayed on a laptop and smartphone, featuring account balances, transactions, and a video call overlay.

Unlock the full power of Airtime for support

One subscription, multiple great tools: the Airtime apps represent the essential tools for video at work.

Camera

Camera

Look great in every video call with this meeting companion app that gives you webcam superpowers.

Recorder

Recorder

Record effortlessly and give your audience playback options that make watching it a delight.

Airtime Creator

Creator

A full-featured presentation and recording suite for desktop that takes screen recording even further.

FAQs

Recorder can be used in your browser, but for a faster, more streamlined experience, we recommend using it as part of the Airtime desktop app for Mac and Windows.

See all FAQs